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Shipping & Returns

We are happy to offer shipping to any Indian state / Union territory, .
We do ship internationally (please request rates, via email). All shipping costs will be prepaid by the buyer.
The shipping quote will be offered at the checkout. We ship all software via email.
We do not ship to P.O.Box addresses.
Coupons, rewards, and other special promotions cannot be applied to Delivery charges. Delivery charges are non-refundable,

Address Verification:
We verify the name and address on your order against the bank's records. We will not process the order unless all billing and shipping information can be verified. If you share a card with a family members, please be sure your name is on the account.

All orders are subject to product availability. If there is any problem with shipping your product in the stated time, we will attempt to notify you and let you know when you can expect your shipment. You must provide a valid email address on your order for us to contact you about shipping delays or backorder status. Some items may require additional shipping costs and delivery time due to weight, if so you will be contacted with a shipping cost and estimated time of delivery (ETA).

Return Policy
Please note that Return Policy is strictly applicable only for shipments made within India. We do not accept any returns from outside India due to import formalities in India.

Condition of Returns:
Please Email and let us know if you wish to return part or all of your purchase. Explain the cause of the return. Be sure to include your name and address and the Invoice Number included with your order. For the undamaged items, they must be in the original box with all original packing materials and any other materials that came with the item. The product must be received in good [re-stock able] condition. We reserve the right to apply up to our replacement cost of the item if it is returned damaged as a result of improper packing. Please Pack Properly!
For damaged items being returned, the packing policy above applies to prevent further damages.
Please feel free to contact us if you have any questions concerning the return.

Software Refunds
Software or Downloaded products Software is not refundable once the License activation Key Is generated.
(please read FAQ on Purchasing Software, and How to Purchase Software).
We may at our discretion agree to replace the software downloads if found defective, in the meaning that it is inoperable. We strongly suggest that Users first download the trial version before purchasing a license key.

Please note that we cannot provide a refund for any downloaded software, books, white papers or any other downloaded documents.

If your software is defective we will exchange the software for the same as purchased. If you are unsure whether the software is right for you, ask us BEFORE you buy, or download the free trial version before purchase.

These products are NOT returnable
Downloadable Software
Videos & DVD's
Special ordered items
Gift Certificates
Promotional Items
Damaged Physical Products

Restocking fee
We apply a restocking fee of 10% on all return goods, subject to acceptance of the goods

Upon receipt and inspection of the returned merchandise, your Account with us or Credit Card will be credited appropriately and you will receive an E-mail confirmation of the transaction.